CDPAP and PPL

Effective 4/1/25, Public Partnership LLC (PPL) will be the New York Statewide Fiscal Intermediary for the Consumer Directed Personal Assistance Program (CDPAP).

Action Members Need to Take

Members must complete PPL registration by 5/15/25. Personal assistants must complete PPL onboarding by 6/6/25.

Assistance is Available

PPL has agents and translators ready to support you in multiple languages. To register or for assistance, you can:

1. Call: PPL’s support center is a phone call away at 1-833-247-5346 (TTY: 1-833-204-9042) or
2. Register Online: You can set up a PPL@Home account by visiting PPL’s website. Start Registration. or
3. Work with an approved facilitator, including Independent Living Centers (ILCs), who can guide you through registration. Browse the list of Department of Health-approved CDPAP facilitators.

Additional Resources

You can learn more about PPL and CDPAP:

1. Events and General Information Sessions: PPL hosts a series of in-person events, registration sessions and virtual webinars. Browse events and sessions.
2. Learn the difference between CDPAP and PCS: 
   • Understanding the Differences Between CDPAP and PCS
   • What to Know About: Differences Between CDPAP and PCS
3. Using PPL@Home:
   • CDPAP Member transition to PPL via PPL@Home – English
   • CDPAP Member transition to PPL via PPL@Home – Spanish
   • CDPAP Member transition to PPL via PPL@Home – Chinese
   • CDPAP Caregiver transition to PPL via PPL@Home – English
   • CDPAP Caregiver transition to PPL via PPL@Home – Spanish
   • CDPAP Caregiver transition to PPL via PPL@Home – Chinese